Outage in Zaptec
Charging history App
Resolved MinorIncident Report
Some users may currently experience incomplete or changed charging history in the app under Account / Charging history following recent backend improvements.
This may affect Zaptec Pro users in shared installations who have access to a charger, but not to the full installation. In some cases, charging history may currently only be available through the Portal.
We are reviewing this behavior and working to improve the experience in the app.
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Latest Updates ( sorted recent to last )
RESOLVED
8 days ago - at 10/16/2026 10:00AM
This incident has been resolved.
IDENTIFIED
11 days ago - at 10/13/2026 02:00PM
Some users may currently experience incomplete or changed charging history in the app under Account / Charging history following recent backend improvements.
This may affect Zaptec Pro users in shared installations who have access to a charger, but not to the full installation. In some cases, charging history may currently only be available through the Portal.
We are reviewing this behavior and working to improve the experience in the app.
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