Outage in Zendesk
Messaging delivery issues across Social messaging channels
Resolved Major
May 19, 2026 - Started about 13 hours ago
- Lasted about 2 hours
Incident Report
Summary AI Generated
Zendesk experienced major messaging delivery issues across social messaging channels, affecting the Sunshine Conversations component for 1.8 hours. The incident impacted users' ability to send and receive messages through social media integrations. The service was restored after approximately 1 hour and 48 minutes of disruption.
Components affected
Zendesk Sunshine ConversationsTrusted by 1,000+ teams
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