Outage in Zenfolio

iOS App Update

Resolved Minor
April 26, 2022 - Started about 3 years ago
Official incident page

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Outage Details

Our team has been working to update the Zenfolio app after Apple's most recent iOS releases 15.4 and 15.4.1, which caused crashing issues with the current app version available. This has been our top priority, as we realize this tool is an important part of our photographers' workflow. As of Apr. 26, 2022, an updated app build has been submitted to Apple to remedy the issue. Review times by Apple vary and may be dependent on other factors, but we currently expect the updated build to be available in the App Store within 1-3 days. Once we have confirmation the updated build is live in the App Store, we'll be updating this message. We appreciate your continued patience and understanding.
Latest Updates ( sorted recent to last )
RESOLVED about 3 years ago - at 04/27/2022 03:28PM

Our engineers have confirmed that the Zenfolio app (Version 4.0.6/build #509) has been accepted on the Apple App Store and is now available for download.

If you have previously experienced issues with the Zenfolio mobile app on iOS 15.4 or newer, please visit the App Store to update the application if not yet automatically updated.

Please note that the app has been renamed to "Zenfolio Classic," and if viewing this status message on a mobile device, you may click to download the newest version here: https://apps.apple.com/us/app/zenfolio-classic/id359215247

IDENTIFIED about 3 years ago - at 04/26/2022 08:01PM

Our team has been working to update the Zenfolio app after Apple's most recent iOS releases 15.4 and 15.4.1, which caused crashing issues with the current app version available. This has been our top priority, as we realize this tool is an important part of our photographers' workflow.

As of Apr. 26, 2022, an updated app build has been submitted to Apple to remedy the issue. Review times by Apple vary and may be dependent on other factors, but we currently expect the updated build to be available in the App Store within 1-3 days.

Once we have confirmation the updated build is live in the App Store, we'll be updating this message. We appreciate your continued patience and understanding.

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