Outage in Zenoti
Outbound Call Failures for Some HyperConnect Voice Users
Resolved MinorIncident Report
We are currently investigating an issue affecting a subset of HyperConnect Voice customers who may be unable to make outbound calls from physical phones. Our team is actively working on a resolution with high priority. Updates will be shared as we progress.
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Latest Updates ( sorted recent to last )
RESOLVED
11 months ago - at 05/28/2025 03:51PM
The issue was limited to businesses that had not yet added their physical phones to the HyperConnect configuration. The configuration has been updated, and the issue is now fully resolved. All services are operating normally.
INVESTIGATING
11 months ago - at 05/28/2025 02:52PM
We are currently investigating an issue affecting a subset of HyperConnect Voice customers who may be unable to make outbound calls from physical phones. Our team is actively working on a resolution with high priority. Updates will be shared as we progress.
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