Zenoti Application Slowness- AMRS19

This incident has been resolved. Service is now fully operational.

The fix has been implemented and the team is currently validating the changes. We are closely monitoring the system for any further issues.

The fix is being rolled out in phases to the underlying instances of AMRS19 POD and the team is closely monitoring the systems throughout the process. We will provide an update once the patch has been deployed to all servers. We appreciate your patience.

The fix has been successfully tested in the lower environments and is now being applied to the AMRS19 POD. We will validate the fix after deployment and provide an update here. We apologize for the inconvenience caused by this issue.

The team has identified another issue related to a recent code deployment on the POD. The fix for this issue is already done and we are actively working on applying the fix. We will provide an update as soon as possible.

A fix has been applied and response times are improving. We are continuing to monitor the systems closely.

We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS19, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.