Outage in Zenoti

Zenoti Application Slowness - AMRS05

Resolved Minor
August 19, 2025 - Started about 2 months ago - Lasted about 3 hours
Official incident page

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Outage Details

We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.
Components affected
Zenoti -AMRS05
Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 08/19/2025 09:43PM

This incident has been resolved, and the site has been stable since 11:55 A.M. PST.

MONITORING about 2 months ago - at 08/19/2025 08:00PM

The system has been stable since 11:55 A.M. PST and we continue to monitor at present.

MONITORING about 2 months ago - at 08/19/2025 07:24PM

A fix has been implemented and we are monitoring the results.

IDENTIFIED about 2 months ago - at 08/19/2025 07:21PM

The issue has been identified and a fix is being implemented.

INVESTIGATING about 2 months ago - at 08/19/2025 07:15PM

We are continuing to investigate the cause and will provide an update as soon as possible.

INVESTIGATING about 2 months ago - at 08/19/2025 06:24PM

We are observing a higher-than-normal response time on our monitoring systems for Zenoti-AMRS05, which may be causing the application to not respond or respond slowly. We are investigating the cause and will provide an update as soon as possible.

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