Outage in Zenoti

AMRS22 - Delay in data refresh for core and analytics reports

Resolved Minor

October 17, 2025 - Started 6 months ago - Lasted about 15 hours
Official incident page

Incident Report

We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS22. All other application workflows are operating as expected. Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED 5 months ago - at 10/18/2025 08:34AM

The incident has been resolved. All systems are functioning normally and no further issues have been observed. Thank you for your patience.

MONITORING 5 months ago - at 10/18/2025 07:57AM

The data in Core reports is in sync now. All the application workflows are now operational. Our team is monitoring this closely. Thank you for the patience.

IDENTIFIED 5 months ago - at 10/18/2025 04:43AM

The issue has been identified and a fix is being implemented. We will provide an update as soon as more information is available. Thank you for your patience.

INVESTIGATING 6 months ago - at 10/17/2025 05:46PM

We are currently experiencing a latency in the data replication for our Core and Analytics reports. This is delaying the update of the data in the reports for the customers hosted on AMRS22. All other application workflows are operating as expected.

Our team is actively investigating the issue, and we will provide updates as soon as more information becomes available.

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