Outage in Zep Software

We're aware of an elevated error rate on adding messages and business data, and are investigating

Resolved Major

October 30, 2025 - Started 3 months ago - Lasted 10 minutes
Official incident page

Incident Report

We are currently investigating this issue.

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Latest Updates ( sorted recent to last )

RESOLVED 3 months ago - at 10/30/2025 06:05PM

This incident has been resolved.

INVESTIGATING 3 months ago - at 10/30/2025 05:55PM

We are currently investigating this issue.

Latest Zep Software outages

Latency spikes on episode ingestion endpoints - 27 days ago

Degraded performance on search endpoints - 29 days ago

Frontend app outage - 3 months ago

Elevated error rate - 3 months ago

Elevated error rates - 4 months ago

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