Outage in Zettle

Partially delayed deposit Mexico

Resolved Minor
February 20, 2025 - Started about 23 hours ago - Lasted about 11 hours
Official incident page

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Outage Details

We experienced a delay in clearing payments taken with American Express cards on February 18th. These have now been cleared and will reach our merchants with a delay of one banking day. Please accept our apologies for the inconvenience.
Components affected
Zettle Mexico
Latest Updates ( sorted recent to last )
RESOLVED about 12 hours ago - at 02/21/2025 06:33AM

The payouts have been successfully deposited into the respective accounts. We consider this incident resolved.

IDENTIFIED about 23 hours ago - at 02/20/2025 07:27PM

We experienced a delay in clearing payments taken with American Express cards on February 18th. These have now been cleared and will reach our merchants with a delay of one banking day.

Please accept our apologies for the inconvenience.

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