Outage in Zettle

Android App Issues After Latest Update - All Markets

Resolved Minor

March 31, 2025 - Started about 1 year ago - Lasted 2 days
Official incident page

Incident Report

Some users are experiencing issues with our app on Android following the latest update. As a solution, we recommend deleting and reinstalling the app or clearing the app data and storage.

Components affected

Zettle Brazil Zettle Sweden Zettle Norway Zettle Denmark Zettle Finland Zettle Netherlands Zettle Germany Zettle France Zettle Italy Zettle Mexico Zettle Spain Zettle UK

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Latest Updates ( sorted recent to last )

RESOLVED about 1 year ago - at 04/02/2025 02:25PM

We have now increased the rollout to 100%. The fixed version (8.2.2) is available to all users in all markets.

MONITORING about 1 year ago - at 04/02/2025 06:58AM

We are currently rolling out a fix with app version 8.2.2 for this issue. Please update the app as soon as it becomes available to avoid further issues.

IDENTIFIED about 1 year ago - at 03/31/2025 07:43AM

Some users are experiencing issues with our app on Android following the latest update. As a solution, we recommend deleting and reinstalling the app or clearing the app data and storage.

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