Is Zip Down? Check current status

Check if Zip is down, official outages, user-reported issues, and outages map.

Current Zip status

Users are reporting an outage with Zip

Updated from Zip official status page a few minutes ago
Early reports suggest that Zip is having issues...

Widespread app login issues

started about 3 hours ago

Users report inability to log into the app, facing server errors and freezing on loading screen, indicating possible server outage.

Zip not working for you?

Zip service health. Issues reported in the last 24 hours

Check the number of user-reported issues over the past 24 hours, grouped into 20-minute intervals. It's normal to see occasional reports, which may be due to individual user issues rather than a broader problem. We only consider an issue widespread if there are multiple reports within a short timeframe.

125 users reported issues in the last 30 minutes
Working Normally
Possible Incident
Confirmed Outage
Zip Outage Map

View Zip Reports Map

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Zip recent outages and downtime history

IsDown has tracked 7 incidents since started monitoring Zip status in January 2025. We collect data from 4522+ services, and normalize the data to give you a clear picture of the impact of the outage. It will show official Zip outages and also issues that we're started by a spike in crowdsource reports.

Date Incident Duration
Oct 29, 2025
04:01 PM UTC
Not Confirmed by Zip
Widespread app login issues
Users report inability to log into the app, facing server errors and freezing on loading screen, ...
Ongoing
Oct 20, 2025
08:34 AM UTC
Not Confirmed by Zip
Possible Outage Indicated by User Reports
about 1 hour
May 20, 2025
03:55 AM UTC
Not Confirmed by Zip
Possible Outage Indicated by User Reports
about 1 hour
Jan 27, 2025
10:56 PM UTC
Major
Current issue impacting App and Checkout customers
Zip is experiencing a service disruption impacting both our Zip Checkout and Zip App products. O...
about 3 hours
Jul 30, 2024
01:37 PM UTC
Minor
Global Azure outage impacting Zip systems
The issue has been identified.
Ongoing
Jun 20, 2024
11:16 PM UTC
Major
Current issue impacting App and Integrated Merchants
Internal systems issue identified and working towards resolution. Updates every 3 hours on the s...
Ongoing
Apr 05, 2023
10:27 PM UTC
Major
Our system is having trouble sending SMS one-time passwords for user logins.
We are currently investigating this issue.
Ongoing
Sep 16, 2022
02:00 AM UTC
Major
Customer Signup Down
Customer signup is down. Existing customers can still transact. We've identified where the issue...
Ongoing
Sep 07, 2022
06:39 PM UTC
Minor
Increased Checkout Latency
Azure is experiencing connectivity issues with their Front Door service. This is heavily degradin...
Ongoing
May 18, 2022
11:18 PM UTC
Major
Customers cannot transact
Our merchant information is out of date which is preventing customers from being able to transact...
Ongoing
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Looking to track Zip outages?

  • Monitor external dependencies in one status page
  • Track status changes in real-time
  • Keep your team or customers informed
  • Create private or public status pages

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User comments about Zip status

See what users are saying about Zip issues that impacted them and how they are affected by the outage. You can see if other users are experiencing the same issues and if there are any workarounds or solutions.

  • Ashly - App not loading and online website not loading either..

  • David - App is not working, says server is down.

  • Bree - Not loading at all . App is up to date.

  • It’s giving an error message when I open my app.

  • Shannon - Zip app states service interruption. When I click for help , it says there a lot of inquiries.

  • Not letting me access zip pay later app.

  • Ryan - Frozen on load screen..please fix!.

  • Jessica - Screen freezes when opening app. When it did go through i got a message saying the app is having technical issues.

  • John - Cannot log in and service message said they are experiencing issues.

    Mobile App

  • Kim - When I pull up the zip page it advises that there is a service interruption.

    Merchant Portal

  • JB - ERROR DNS message showing up on browser and app not loading.

  • I'm unable to log into zip. It's states it is having a service interruption..

    Mobile App

  • Kari - Zip is not loading. No information as to what is happening.

  • Zip pay app won’t open. Website also down.

    Mobile App

  • Get a service interruption message when logging into the app.

    Customer Portal

  • I open the app and it just sits there on the loading page that says zip but it freezes there and won’t let me like the app is down.

  • Can’t sign in to pay my dues…...

  • Caril - My app isn't working.says technical issue.

  • Whitney - Can not use or log into zip to pay.

  • App is not working right at all.

  • Lane - Messages do not load. Errors out and a notice that it's not available. Poor customer service to say the least.

  • Restarted my phone, deleted reinstalled the app, used .y correct login details all of the above app is still not working and now not even opening.

  • The app is not letting me log in. Its frozen.

  • Adrienne - The zip app is giving an error code and saying can not pay with zip my account is not overdue and I have available fund.

    Mobile App

  • Christina - Not allowing to open apps to place orders.

  • Philip - I’m trying to log in and it’s saying please try again later..

  • Nicki - Zip isn’t working consistently while purchasing through the mercari app. .

  • Marisa - Will not load past opening page. This app is constantly causing issues every single time I go to open it..

  • Abigail - Page and payment are not loading correctly .

  • Marisa - Zip app won't go past opening sign.

    Customer Portal
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Payment processing service that offers APIs for gateway integration, virtual checkout, and legacy systems, along with SMS notifications, user authentication, and a mobile app for customer management.

Monitoring Zip since January 2025

Tracking 12 Zip services and regions

Need help? Try here:
Support at website.
Check their status page.

4 incidents in 2025

How to monitor the status of Zip and all your dependencies?

IsDown is a status page aggregator that monitors if Zip and all your dependencies are experiencing issues. We combine the status of all the services you dependent and provide a clear view of all your vendors health in one place. We not only monitor official information but also crowdsourced reports. That means that even when Zip, per example, doesn't report an outage, you will still be notified if other users are experiencing issues.

How IsDown monitors Zip?

IsDown monitors Zip health in almost real-time

Every few minutes we go to the status page of Zip (and 4,522+ other services) and check if they are experiencing issues. We collect the status and outage information of Zip's 12 components. Also, we not only monitor official sources but also user reports. Sometimes or a lot of times vendors take some time to report an incident, so by monitoring user reports we're able to alert you early.

The moment an issue is detected in Zip, IsDown sends an alert and updates your status page

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zip and other services.

One status page to monitor all your external dependencies

What you get when monitoring Zip with IsDown

Track Zip incidents and downtimes by severity

IsDown checks Zip official status page for major/minor outages or downtimes. A major outage is when Zip experiences a critical issue that severely affects one or more services/regions. A minor incident is when Zip experiences a small issue affecting a small percentage of its customer's applications. An example is the performance degradation of an application. The moment we detect a Zip outage, we send you an alert and update your dashboard and status page.

Get alerted as soon as users reports problems with Zip

Zip and other vendors don't always report outages on time. IsDown collects user reports to provide early detection of outages. This way, even without an official status update, you can stay ahead of possible problems.

All the details of Zip outages and downtimes

IsDown collects all information from the outages published in Zip status page to provide the context of the outage. If available, we gather the title, description, time of the outage, status, and outage updates. Another important piece of information is the affected services/regions which we use to filter the notifications that impact your business.

Prepare for upcoming Zip maintenance events

Zip publishes scheduled maintenance events on their status page. IsDown collects all the information for each event and creates a feed that people can follow to ensure they are not surprised by unexpected downtime or problems. We also send the feed in our weekly report, alerting the next maintenances that will take place.

Only get alerted on the Zip outages that impact your business

IsDown monitors Zip and all their 12 components that can be affected by an outage. IsDown allows you to filter the notifications and status page alerts based on the components you care about. For example, you can choose which components or regions affect your business and filter out all other outages. This way you avoid alert fatigue in your team.

One platform to monitor all your external dependencies

Our tool was build to be the best way to monitor all your external dependencies in one place. IsDown not only will help you monitor Zip but also 4,522 other services. Your team and customers will have a clear view of all your dependencies and their status, making it easier to identify and resolve issues.

Monitor Zip and all your external dependencies in real-time

Add all your dependencies to your dashboard. IsDown will monitor them in real-time and send you alerts when there is an issue. You can also create a status page for a bird-eye view and share it with your team.

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Monitor Zip and all your external dependencies in real-time

Get notified imediatelly when there's an issue with Zip or other services

Not only you will get notified, but IsDown offers notification filters, so you can choose which issues you want to be notified about. This way you avoid getting all the incidents from Zip and other services.

Start Monitoring for Free
Get notified imediatelly when there's an issue with Zip or other services

Send outage information from Zip and other services to your tools

IsDown integrates with 20+ tools. Connect the status of Zip and 4,522 other vendors to your tools to receive vendor outage alerts exactly where your team needs them.

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Send outage information from Zip and other services to your tools

Share Zip status in your status page

Create a status page that can easily be access by your team and customers. You can make it public or private, and customize it to your needs. This will be your first line of communication when there's the question 'Is Zip down?'

Start Monitoring for Free
Share Zip status in your status page

Zip Downdetector vs IsDown

While Downdetector relies on user-submitted reports to detect Zip outages, IsDown monitors Zip's status page for verified, detailed incident information. Here's why official monitoring provides better reliability for your business:

Features
Downdetector
Official Zip status page monitoring with real-time incident details.
Monitor 4,522+ services including Zip in a single dashboard.
Instant Zip outage alerts sent to Slack, Teams, PagerDuty, and more.
Combined monitoring of Zip official status and user-reported issues.
Maintenance feed for Zip
Granular alerts filtering by Zip components and regions.
Start Monitoring Zip with IsDown

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Frequently Asked Questions

Is Zip down today?

Zip isn't down. You can check Zip status and incident details on the top of the page. IsDown continuously monitors Zip official status page every few minutes. In the last 24 hours, there were 1 outages reported.

What is the current Zip status?

Zip is currently operational. You can check Zip status and incident details on the top of the page. The status is updated in almost real-time, and you can see the latest outages and issues affecting customers.

Is there a Zip outage now?

No, there is no ongoing official outage. Check on the top of the page if there are any reported problems by other users.

Is Zip down today or just slow?

Currently there's no report of Zip being slow. Check on the top of the page if there are any reported problems by other users.

How are Zip outages detected?

IsDown monitors the Zip official status page every few minutes. We also get reports from users like you. If there are enough reports about an outage, we'll show it on the top of the page.

Is Zip having an outage right now?

Zip last outage was on January 27, 2025 with the title "Current issue impacting App and Checkout customers"

How to check if Zip is down?

Why use IsDown to monitor Zip instead of the official status page?

Because IsDown is a status page aggregator, which means that we aggregate the status of multiple cloud services. You can monitor Zip and all the services that impact your business. Get a dashboard with the health of all services and status updates. Set up notifications via Slack, Datadog, PagerDuty, and more, when a service you monitor has issues or when maintenances are scheduled.

How IsDown compares to DownDetector when monitoring Zip?

IsDown and DownDetector help users determine if Zip is having problems. The big difference is that IsDown is a status page aggregator. IsDown monitors a service's official status page to give our customers a more reliable source of information instead of just relying on reports from users. The integration allows us to provide more details about Zip's Outages, like incident title, description, updates, and the parts of the affected service. Additionally, users can create internal status pages and set up notifications for all their third-party services.

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