Outage in Zipwhip

SMS Delivery Delays from Twilio to Algar Telecom Brazil

Resolved Minor

February 22, 2026 - Started about 1 month ago - Lasted about 15 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 02/22/2026 08:27PM

We are no longer experiencing SMS delivery delays when sending messages from Twilio to Algar Telecom network subscribers in Brazil. This incident has been resolved.

MONITORING about 1 month ago - at 02/22/2026 07:43PM

We have observed a recovery in SMS delivery from Twilio to Algar Telecom network subscribers in Brazil and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 12:25PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 8 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 08:31AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 4 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 06:45AM

Twilio customers may be experiencing SMS delivery delays from Twilio to Algar Telecom network subscribers in Brazil. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 05:52AM

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