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Outage in Zipwhip

SMS Delivery Delays To Claro Network Multiple Destination

Resolved Minor
February 22, 2026 - Started about 1 month ago - Lasted about 5 hours
Official incident page

Incident Report

Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 02/22/2026 07:23PM

The incident has been resolved and SMS delivery from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica is operating normally.

MONITORING about 1 month ago - at 02/22/2026 05:27PM

We are observing recovery in SMS delivery delays when sending to Claro Network to multiple destinations: Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 03:31PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 02:22PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 02:21PM

Twilio customers may be experiencing SMS delivery delays from Twilio to Claro network subscribers in Nicaragua, Guatemala, El Salvador, Honduras, and Costa Rica. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING about 1 month ago - at 02/22/2026 02:16PM

Our monitoring systems have detected a potential issue SMS Delivery Delays To Claro Network Multiple Destination Nicaragua, Guatemala, El Salvador, Honduras and Costa Rica. Our engineering team has been alerted and is actively investigating. We will update as soon as we have more information.

Latest Zipwhip outages

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SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia - 1 day ago
SMS Delivery Delays and Failures from Twilio to Claro Brazil - 3 days ago

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