Outage in Zipwhip
Customers Using TaskRouter and Flex Would Have Delays in Routing of Calls and Messages to Agents. Insights Data in TaskRouter and Flex Insights May Be Incomplete.
Resolved MinorIncident Report
Our engineers have identified an issue, customers using taskrouter and flex would have delays in routing of calls and messages to agents. Insights data in taskrouter and flex insights may be incomplete. We working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Need to monitor Zipwhip outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 1 month ago - at 02/27/2026 07:18PM
We have fully investigated the issue regarding customers using taskrouter and flex would have delays in routing of calls and messages to agents and have now resolved the issue.
IDENTIFIED
about 1 month ago - at 02/27/2026 07:08PM
Our engineers have identified an issue, customers using taskrouter and flex would have delays in routing of calls and messages to agents. Insights data in taskrouter and flex insights may be incomplete. We working to deploy a fix. We expect to provide another update in 1 hour or as soon as more information becomes available.
Latest Zipwhip outages
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - about 12 hours ago
Never miss outages in third-party dependencies
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
