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Outage in Zipwhip

MMS Delivery Delays from a Subset of Twilio Long Codes to Altice United States

Resolved Minor
March 05, 2026 - Started 30 days ago - Lasted about 7 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/06/2026 02:42AM

The incident has been resolved and MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States is operating normally.

MONITORING 30 days ago - at 03/06/2026 01:16AM

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 30 days ago - at 03/05/2026 11:16PM

We have observed a recovery in MMS delivery from a subset of Twilio Long Codes to Altice network subscribers in the United States and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 30 days ago - at 03/05/2026 09:18PM

We are continuing to experience SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 30 days ago - at 03/05/2026 08:10PM

Twilio customers may be experiencing SMS delivery delays from a subset of Twilio Long Codes to Altice network subscribers in the United States. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

Latest Zipwhip outages

Sms Delivery Delays to Cingular Wireless (AT&T) in United States of America via Subset of Longcodes - about 2 hours ago
SMS Delivery Receipt Delays from Twilio to Globe Telecom Philippines - about 16 hours ago
SMS Delivery Delays from Twilio to Orange Cameroon - 1 day ago
SMS Delivery Delays and Failure from Twilio to Ufone Pakistan - 2 days ago
SMS Delivery Delays from a Subset of Twilio Phone Numbers to ETMTN Ethiopia - 2 days ago

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