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Outage in Zipwhip

SMS Delivery Delays from Twilio to Multiple Networks in Multiple Countries Across APAC and Middle East & Africa

Resolved Minor
March 05, 2026 - Started 30 days ago - Lasted about 6 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

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Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 03/06/2026 04:23AM

The incident has been resolved and SMS delivery from Twilio to affected networks in Malaysia and multiple countries in Africa is operating normally.

MONITORING 29 days ago - at 03/06/2026 02:29AM

We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 30 days ago - at 03/06/2026 12:29AM

We are observing recovery in SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. We will continue monitoring the service to ensure a full recovery. We will provide another update in 2 hours or as soon as more information becomes available.

IDENTIFIED 30 days ago - at 03/05/2026 11:12PM

We are continuing to experience SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 30 days ago - at 03/05/2026 10:20PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries across APAC and Middle East & Africa. Our team has identified the cause, and is working to resolve the issue. We will provide another update in 1 hour or as soon as more information becomes available.

INVESTIGATING 30 days ago - at 03/05/2026 10:12PM

Twilio customers may be experiencing SMS delivery delays from Twilio to network subscribers on multiple networks in multiple countries in Malaysia & Africa. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available

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