Outage in Zipwhip
Delays in Processing Pricing Events
Resolved MinorIncident Report
We are currently investigating an issue where our pricing event processing service is not handling messages as expected. As a result, some customers may notice missing billing information in their logs and pricing callbacks not being triggered. Our engineering teams are actively working to identify the root cause and restore normal processing as quickly as possible. We will provide an update in 1 hour or as soon as more information becomes available.
Need to monitor Zipwhip outages?
- Monitor all your external dependencies in one place
- Get instant alerts when outages are detected
- Be the first to know if service is down
- Show real-time status on private or public status page
- Keep your team informed
Latest Updates ( sorted recent to last )
RESOLVED
about 3 hours ago - at 03/09/2026 11:04PM
The pricing event processing service issues have been resolved and the services are operating normally at this time. We will continue to monitor for system stability.
MONITORING
about 5 hours ago - at 03/09/2026 08:56PM
Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 7 hours ago - at 03/09/2026 06:55PM
Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 2 hours or as soon as more information becomes available.
MONITORING
about 8 hours ago - at 03/09/2026 05:58PM
Our pricing event processing service is now operating normally. We will continue to monitor for system stability. We'll provide another update in 1 hour or as soon as more information becomes available.
INVESTIGATING
about 9 hours ago - at 03/09/2026 05:12PM
We are continuing to investigate this issue.
INVESTIGATING
about 9 hours ago - at 03/09/2026 05:10PM
We are currently investigating an issue where our pricing event processing service is not handling messages as expected. As a result, some customers may notice missing billing information in their logs and pricing callbacks not being triggered. Our engineering teams are actively working to identify the root cause and restore normal processing as quickly as possible. We will provide an update in 1 hour or as soon as more information becomes available.
Latest Zipwhip outages
SMS Delivery Delays from Twilio to Evatis Djibouti - about 3 hours ago
Twilio and SendGrid Help Center AI Assistant Issues - about 3 hours ago
SMS Delivery Receipt Delays from Twilio to MTN Nigeria - about 5 hours ago
On Call Engineers are Investigating a potential issue with Flex agent page - about 7 hours ago
SMS Delivery Failures from Twilio to Telefonica Ecuador - about 9 hours ago
Stop wasting hours on 'is it us or them?'
With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.
Start free trialNo credit card required · Cancel anytime · 6020 services available
Integrations with
