Outage in Zipwhip
On Call Engineers are Investigating a potential issue with Flex agent page
Resolved MinorIncident Report
Our monitoring systems have detected a potential issue with Flex agent page. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 03/09/2026 08:19PM
We have fully investigated the Flex Agents delays or errors when fetching Interaction Participants, and it was determined that the impact was limited to a small set of customers, who have been contacted individually to address any concerns. All systems are operational.
INVESTIGATING
about 7 hours ago - at 03/09/2026 07:08PM
Our monitoring systems have detected a potential issue with Flex agent page. Our engineers have been alerted and are investigating. We will provide an update when we have more details.
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