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Outage in Zipwhip

SMS Delivery Delays To Multiple Networks In Multiple Countries Via Subset of Twilio Numbers

Resolved Minor
March 18, 2026 - Started 17 days ago - Lasted about 7 hours
Official incident page

Incident Report

Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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Latest Updates ( sorted recent to last )
RESOLVED 17 days ago - at 03/18/2026 08:07PM

The incident has been resolved and SMS delivery from a subset of Twilio Phone Numbers to affected networks in multiple countries is operating normally.

MONITORING 17 days ago - at 03/18/2026 06:56PM

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are continuing to monitor service stability. We will provide another update in 2 hours or as soon as more information becomes available.

MONITORING 17 days ago - at 03/18/2026 04:56PM

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 17 days ago - at 03/18/2026 04:55PM

We have observed a recovery in SMS delivery from a subset of Twilio Phone Numbers to multiple networks in multiple countries and are monitoring service stability. We will provide another update in 2 hours or as soon as more information becomes available.

INVESTIGATING 17 days ago - at 03/18/2026 02:27PM

We are still experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 2 hour or as soon as more information becomes available.

INVESTIGATING 17 days ago - at 03/18/2026 01:27PM

Twilio customers may be experiencing SMS delivery delays to multiple networks in multiple countries via a subset of Twilio numbers. Our team is actively investigating this issue. We will provide another update in 1 hour or as soon as more information becomes available.

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