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Outage in Zipwhip

Voice Quality Issues Affecting Calls from T-Mobile Numbers to Twilio Numbers

Resolved Minor
March 19, 2026 - Started 16 days ago - Lasted about 1 hour
Official incident page

Incident Report

Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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Latest Updates ( sorted recent to last )
INVESTIGATING 16 days ago - at 03/19/2026 06:13PM

Customers may experience audio quality issues on calls from T-Mobile devices to Twilio phone numbers. Our team is working diligently to identify the issue and resolve it as soon as possible. Our engineers have been alerted and are investigating. We will provide an update when we have more details.

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