Outage in Zoom Virtual Agent

Service Degradation for a Subset of Users Affecting the Offline Status in Zoom Rooms

Resolved Minor

March 05, 2026 - Started about 1 month ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/05/2026 11:09PM

This incident has been resolved.

MONITORING about 1 month ago - at 03/05/2026 10:16PM

The service degradation with Offline status for Zoom Rooms in the admin dashboard has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

Thank you for your patience.

INVESTIGATING about 1 month ago - at 03/05/2026 09:16PM

We are currently investigating a service degradation for a subset of users that is only impacting the offline status for Zoom Rooms in the admin dashboard.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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