Outage in Zoom Virtual Agent

Service Degradation Affecting Real Time Media Streams (RTMS)

Resolved Minor

March 16, 2026 - Started about 1 month ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating a service degradation with Real Time Media Streams. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

Trusted by 1,000+ teams

The Status Page Aggregator with Early Outage Detection

Stop finding out about outages from your users. Monitor 6,320+ cloud services and get alerted the second something breaks.

Start Free Trial

No credit card
14-day trial
2-minute setup

Latest Updates ( sorted recent to last )

RESOLVED about 1 month ago - at 03/16/2026 07:56PM

This incident has been resolved and the affected services have been restored.

MONITORING about 1 month ago - at 03/16/2026 07:42PM

The service degradation affecting Real Time Media Stream has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 1 month ago - at 03/16/2026 06:48PM

Our team continues to work on a resolution. An update will be provided when more information becomes available.

Thank you for your patience.

IDENTIFIED about 1 month ago - at 03/16/2026 05:49PM

We have successfully identified the root cause affecting Real Time Media Streams.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 1 month ago - at 03/16/2026 05:37PM

We are currently investigating a service degradation with Real Time Media Streams.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

Latest Zoom Virtual Agent outages

Service Degradation Affecting SMS Delivery in North America Region. - 1 day ago

Service Degradation Affecting Zoom Rooms Microsoft Teams Meeting Direct Guest join feature. - 3 days ago

Service Degradation Affecting Meeting Joins for Users with WEBRTC 2.0 feature in Amsterdam and Germany. - 3 days ago

Service degradation affecting Trimming Meeting Recording in Europe Region - 5 days ago

Service Degradation Affecting Client login, AI Chat Compose, Meeting joining features & Dashboards in the Europe Region - 5 days ago

The Status Page Aggregator with Early Outage Detection

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 6320 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook