Outage in Zoom

Issue with Zoom conference room connector H.323 calls

Resolved Minor
September 26, 2022 - Started about 3 years ago - Lasted about 8 hours
Official incident page

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Outage Details

We are currently investigating report where the Zoom conference room connector H.323 calls are being impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Connector for Cisco
Latest Updates ( sorted recent to last )
MONITORING about 3 years ago - at 09/26/2022 07:34AM

We have resolved the issue causing impact on H.323 calls for Cisco endpoints. We will continue to monitor and provide updates as we have them.

IDENTIFIED about 3 years ago - at 09/26/2022 05:47AM

We have identified the issue that is impacting H.323 calls for Cisco endpoints. Our engineers are currently working towards remediating the issue, at this time SIP calls are not impacted.

INVESTIGATING about 3 years ago - at 09/26/2022 04:53AM

We are currently investigating report where the Zoom conference room connector H.323 calls are being impacted. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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