Outage in Zoom

A subset of users may experience issues with inbound calls in UK Region

Resolved Minor
October 02, 2025 - Started about 2 months ago - Lasted about 1 hour
Official incident page

Incident Report

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 2 months ago - at 10/02/2025 02:18PM

This incident has been resolved.

MONITORING about 2 months ago - at 10/02/2025 01:54PM

We have fixed the issue where a subset of users experienced issues with inbound calls in UK Region. We will continue to monitor & provide updates as soon as there is more information to share.

INVESTIGATING about 2 months ago - at 10/02/2025 01:28PM

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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