Outage in Zoom

A subset of users may experience issues with inbound calls in UK Region

Resolved Minor
October 02, 2025 - Started 2 days ago - Lasted about 1 hour
Official incident page

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Outage Details

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
RESOLVED 2 days ago - at 10/02/2025 02:18PM

This incident has been resolved.

MONITORING 2 days ago - at 10/02/2025 01:54PM

We have fixed the issue where a subset of users experienced issues with inbound calls in UK Region. We will continue to monitor & provide updates as soon as there is more information to share.

INVESTIGATING 2 days ago - at 10/02/2025 01:28PM

We have detected service degradation where a subset of users may experience issues with inbound calls in UK Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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