Outage in Zoom

A subset of users are unable to access zoom API with JWT tokens

Resolved Minor

June 09, 2023 - Started almost 3 years ago - Lasted about 3 hours
Official incident page

Incident Report

We are currently investigating reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.

Components affected

Zoom REST API

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Latest Updates ( sorted recent to last )

RESOLVED almost 3 years ago - at 06/09/2023 07:56PM

The incident has been resolved.

MONITORING almost 3 years ago - at 06/09/2023 07:37PM

We have resolved the issue causing users receiving 401 when accessing the Zoom API with a JWT token. We will continue to provide updates as we have them.

IDENTIFIED almost 3 years ago - at 06/09/2023 07:13PM

We have identified the issue causing users receiving 401 when accessing the Zoom API with a JWT token. We will continue to provide updates as we have them.

INVESTIGATING almost 3 years ago - at 06/09/2023 06:44PM

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.

INVESTIGATING almost 3 years ago - at 06/09/2023 06:14PM

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.

INVESTIGATING almost 3 years ago - at 06/09/2023 05:41PM

We continue to investigate reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.

INVESTIGATING almost 3 years ago - at 06/09/2023 05:13PM

We are currently investigating reports of users receiving 401 when accessing the Zoom API with a JWT token. We will post updates as we have them.

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