Outage in Zoom

A subset of users experiencing an issue where API calls fail when using email instead of user ID in call

Resolved Minor
July 18, 2023 - Started over 1 year ago - Lasted 25 minutes
Official incident page

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Outage Details

We are currently investigating an issue where API calls fail when using email instead of user ID in call. We will provide updates as we have them.
Components affected
Zoom Marketplace Zoom REST API
Latest Updates ( sorted recent to last )
RESOLVED over 1 year ago - at 07/18/2023 06:16PM

This incident has been resolved.

MONITORING over 1 year ago - at 07/18/2023 06:08PM

We have resolved the issue where API calls fail when using email instead of user ID in call. We will continue to monitor and provide updates as we have them.

IDENTIFIED over 1 year ago - at 07/18/2023 06:02PM

We have identified the issue where API calls fail when using email instead of user ID in call. We will continue to provide updates as we have them.

INVESTIGATING over 1 year ago - at 07/18/2023 05:55PM

We are currently investigating an issue where API calls fail when using email instead of user ID in call. We will provide updates as we have them.

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