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Outage in Zoom

A subset of users are experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region.

Resolved Major
July 16, 2025 - Started 9 months ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected service degradation where a subset of users would be experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/16/2025 09:45AM

This incident has been resolved.

INVESTIGATING 9 months ago - at 07/16/2025 09:36AM

We have resolved the issue with users are experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region. We are currently monitoring the issue and will provide updates as they become available.

INVESTIGATING 9 months ago - at 07/16/2025 08:44AM

The investigation is in progress, and we’ll share further updates as they become available.

INVESTIGATING 9 months ago - at 07/16/2025 08:15AM

We have detected service degradation where a subset of users would be experiencing intermittent connectivity issues with Zoom Phone inbound and outbound calling in the Sydney region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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