Outage in Zoom

Issue with Zoom Interop for Microsoft Teams

Resolved Minor
April 08, 2025 - Started 30 days ago - Lasted about 11 hours
Official incident page

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Outage Details

We are investigating an issue where customers who have enabled presence interop with Microsoft will stop seeing Zoom presence status being updated in Microsoft tools. We will provide updates as we have them.
Latest Updates ( sorted recent to last )
RESOLVED 29 days ago - at 04/09/2025 05:57AM

This incident has been resolved.

MONITORING 29 days ago - at 04/09/2025 05:44AM

A fix has been implemented and we are monitoring the results.

IDENTIFIED 29 days ago - at 04/09/2025 05:03AM

The issue has been identified and a fix is being implemented.

INVESTIGATING 29 days ago - at 04/09/2025 04:31AM

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 29 days ago - at 04/09/2025 03:31AM

We continue to investigate the issue with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

INVESTIGATING 29 days ago - at 04/09/2025 02:31AM

We are once again observing issues with user presence status not updating correctly when using Zoom Interop for Microsoft Teams. Zoom will provide updates as soon as there is more information to share.

MONITORING 29 days ago - at 04/08/2025 10:44PM

We have resolved the issue with user presence status not being updated when using Zoom Interop for Microsoft Teams. We will continue to monitor and provide updates as we have them.

INVESTIGATING 30 days ago - at 04/08/2025 07:02PM

We are investigating an issue where customers who have enabled presence interop with Microsoft will stop seeing Zoom presence status being updated in Microsoft tools. We will provide updates as we have them.

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