Outage in Zoom

Issue with AI companion that requires web search functionality.

Resolved Minor
May 07, 2025 - Started 1 day ago - Lasted about 2 hours
Official incident page

Need to monitor Zoom outages?
Stay on top of outages with IsDown. Monitor the official status pages of all your vendors, SaaS, and tools, including Zoom, and never miss an outage again.
Start Free Trial

Outage Details

Our monitoring has detected service degradation with AI companion that requires web search functionality. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
IDENTIFIED about 24 hours ago - at 05/07/2025 05:24AM

Our third-party vendor is currently applying mitigation steps and we will continue to share updates as they are received.

IDENTIFIED 1 day ago - at 05/07/2025 04:53AM

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

INVESTIGATING 1 day ago - at 05/07/2025 04:34AM

We are continuing to investigate this issue.

INVESTIGATING 1 day ago - at 05/07/2025 04:31AM

Our monitoring has detected service degradation with AI companion that requires web search functionality. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

Know the moment Zoom and other vendors go down

With IsDown, you can monitor all your critical services' official status pages from one centralized dashboard and receive instant alerts the moment an outage is detected. Say goodbye to constantly checking multiple sites for updates and stay ahead of outages with IsDown.

Start free trial

No credit card required · Cancel anytime · 4000 services available

Integrations with Slack Microsoft Teams Google Chat Datadog PagerDuty Zapier Discord Webhook