Outage in Zoom

Service degradation with Zoom's services

Resolved Minor
May 03, 2025 - Started about 20 hours ago - Lasted about 5 hours
Official incident page

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Outage Details

Our monitoring has detected service degradation with Zoom's services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
RESOLVED about 16 hours ago - at 05/03/2025 04:14PM

This incident has been resolved.

MONITORING about 16 hours ago - at 05/03/2025 03:45PM

We have resolved the issue impacting Zoom Clips,Zoom Docs,Zoom Survey,Whiteboard,AIC,Zoom Phone recordings call logs. We will continue to monitor and provide updates as we have them.

IDENTIFIED about 17 hours ago - at 05/03/2025 03:04PM

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

IDENTIFIED about 18 hours ago - at 05/03/2025 02:02PM

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

IDENTIFIED about 19 hours ago - at 05/03/2025 01:08PM

We have identified the issue impacting Zoom clips, Zoom Docs, Zoom Survey, Whiteboard, AIC, Zoom Phone recordings, call logs and are working on remediation. We will continue to provide updates as we have them.

IDENTIFIED about 20 hours ago - at 05/03/2025 12:35PM

We have identified the issue and are working on remediation. We will continue to provide updates as we have them.

INVESTIGATING about 20 hours ago - at 05/03/2025 12:20PM

We continue to investigate the issue. We will continue to provide updates as we have them.

INVESTIGATING about 20 hours ago - at 05/03/2025 11:44AM

Our monitoring has detected service degradation with Zoom's services. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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