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Outage in Zoom

Issue with Zoom Contact Center service

Resolved Minor
June 12, 2025 - Started 10 months ago - Lasted 36 minutes
Official incident page

Incident Report

Zoom Contact Center is experiencing a service interruption for voice bot and chat bot integrations that use Google services. We are investigating and will update shortly.

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Latest Updates ( sorted recent to last )
RESOLVED 10 months ago - at 06/12/2025 08:46PM

The incident has been resolved.

MONITORING 10 months ago - at 06/12/2025 08:36PM

The issue with Zoom Contact Center for voice bot and chat bot integrations that use Google services has been fixed. We will continue to monitor and provide updates as we have them.

INVESTIGATING 10 months ago - at 06/12/2025 08:12PM

Zoom Contact Center is experiencing a service interruption for voice bot and chat bot integrations that use Google services. We are investigating and will update shortly.

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