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Outage in Zoom

A subset of users may experience issues with Meeting Dashboards.

Resolved Minor
July 31, 2025 - Started 9 months ago - Lasted about 5 hours
Official incident page

Incident Report

We have detected service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Components affected
Zoom Dashboard & Reporting

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Latest Updates ( sorted recent to last )
RESOLVED 9 months ago - at 07/31/2025 12:40PM

This incident has been resolved.

MONITORING 9 months ago - at 07/31/2025 12:23PM

We have fixed the issue where a subset of users experienced issues with Meeting Dashboards. We will continue to monitor & provide updates as soon as there is more information to share.

IDENTIFIED 9 months ago - at 07/31/2025 10:39AM

Teams are working on the fix to mitigate the issue. We will continue to provide updates as we have them.

IDENTIFIED 9 months ago - at 07/31/2025 09:37AM

We continue to work on a fix for this issue & will provide updates as soon as there is more information to share.

IDENTIFIED 9 months ago - at 07/31/2025 08:17AM

We have identified the cause for service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently working on the fix. Zoom will provide updates as soon as there is more information to share

INVESTIGATING 9 months ago - at 07/31/2025 07:17AM

We have detected service degradation where a subset of users may experience issues with Meeting Dashboards. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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