Outage in Zoom
Issue with Zoom Phone inbound calls and outbound affecting a subset of users in Colombia
Resolved MinorIncident Report
We have received reports of a subset of users in Colombia facing issues with inbound calls. We are currently investigating and will provide updates as they become available.
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Latest Updates ( sorted recent to last )
RESOLVED
9 months ago - at 08/08/2025 01:08PM
This incident has been resolved.
MONITORING
9 months ago - at 08/08/2025 12:41PM
We have fixed the issue where a subset of users in Colombia experienced issues with inbound and outbound calls. We will continue to monitor & provide updates as soon as there is more information to share.
IDENTIFIED
9 months ago - at 08/08/2025 08:40AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/08/2025 04:52AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/08/2025 12:38AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 08:32PM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 04:30PM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 11:39AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 09:30AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 07:31AM
We are continuing to work with our vendor to resolve the issue with inbound calls affecting a subset of users. Further updates will be provided as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 05:25AM
We have identified and resolved the issue affecting outbound Zoom Phone calls. Inbound calls remain impacted for a subset of users, and we are currently working with our vendor to resolve the issue. We will provide further updates as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 04:39AM
We have now identified that both inbound and outbound calls are also impacted for a subset of users. Our team continues to investigate, and we will share further updates as they become available.
IDENTIFIED
9 months ago - at 08/07/2025 04:18AM
We have received reports of a subset of users in Colombia facing issues with inbound calls. We are currently investigating and will provide updates as they become available.
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