Outage in Zoom
A subset of users may experience issues with our underlying carrier in Europe.
Minor
August 14, 2025 - Started 24 days ago
Official incident page
Official incident page
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Outage Details
A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.
Latest Updates ( sorted recent to last )
IDENTIFIED
about 21 hours ago - at 09/07/2025 01:47AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
3 days ago - at 09/05/2025 01:31AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
5 days ago - at 09/03/2025 01:55AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
7 days ago - at 09/01/2025 01:30AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
9 days ago - at 08/30/2025 01:30AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
11 days ago - at 08/27/2025 07:52PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
13 days ago - at 08/25/2025 07:51PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
14 days ago - at 08/25/2025 08:43AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
15 days ago - at 08/24/2025 08:43AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
16 days ago - at 08/23/2025 08:43AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
16 days ago - at 08/22/2025 07:47PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
17 days ago - at 08/22/2025 07:48AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
17 days ago - at 08/21/2025 08:08PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
18 days ago - at 08/21/2025 07:44AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
18 days ago - at 08/20/2025 08:01PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
19 days ago - at 08/20/2025 07:54AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
19 days ago - at 08/19/2025 07:51PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
20 days ago - at 08/19/2025 07:44AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
20 days ago - at 08/18/2025 07:44PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
21 days ago - at 08/18/2025 07:30AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
21 days ago - at 08/17/2025 07:31PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
22 days ago - at 08/17/2025 07:53AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
22 days ago - at 08/16/2025 07:30PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
23 days ago - at 08/16/2025 07:03AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
23 days ago - at 08/15/2025 06:58PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
23 days ago - at 08/15/2025 11:54AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
24 days ago - at 08/15/2025 05:43AM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
24 days ago - at 08/14/2025 11:43PM
Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.
IDENTIFIED
24 days ago - at 08/14/2025 05:31PM
Our underlying carrier has identified the issue and is working to restore the API service. We will provide updates as they become available.
INVESTIGATING
24 days ago - at 08/14/2025 03:32PM
A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.
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