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Outage in Zoom

A subset of users may experience issues with our underlying carrier in Europe.

Resolved Minor
August 14, 2025 - Started 8 months ago - Lasted about 1 month
Official incident page

Incident Report

A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

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Latest Updates ( sorted recent to last )
RESOLVED 7 months ago - at 09/16/2025 03:44PM

This incident has been resolved.

IDENTIFIED 7 months ago - at 09/14/2025 09:25AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 7 months ago - at 09/11/2025 09:21AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 09/07/2025 01:47AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 09/05/2025 01:31AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 09/03/2025 01:55AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 09/01/2025 01:30AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/30/2025 01:30AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/27/2025 07:52PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/25/2025 07:51PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/25/2025 08:43AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/24/2025 08:43AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/23/2025 08:43AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/22/2025 07:47PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/22/2025 07:48AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/21/2025 08:08PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/21/2025 07:44AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/20/2025 08:01PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/20/2025 07:54AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/19/2025 07:51PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/19/2025 07:44AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/18/2025 07:44PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/18/2025 07:30AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/17/2025 07:31PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/17/2025 07:53AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/16/2025 07:30PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/16/2025 07:03AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/15/2025 06:58PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/15/2025 11:54AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/15/2025 05:43AM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/14/2025 11:43PM

Our underlying carrier continues working to resolve the issue. We will provide updates as they become available.

IDENTIFIED 8 months ago - at 08/14/2025 05:31PM

Our underlying carrier has identified the issue and is working to restore the API service. We will provide updates as they become available.

INVESTIGATING 8 months ago - at 08/14/2025 03:32PM

A subset of users(ZP/ZCC) may experience issues with delays in acquiring or porting telephone numbers, and updating associated address information in EU Region. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

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