Outage in Zoom

Issue with Web Mail

Resolved Minor
August 22, 2025 - Started 4 days ago - Lasted about 5 hours
Official incident page

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Outage Details

We are investigating an issue where a subset of users may experience web mail not being delivered. We will provide updates as they become available.
Latest Updates ( sorted recent to last )
RESOLVED 4 days ago - at 08/22/2025 05:39AM

This incident has been resolved.

MONITORING 4 days ago - at 08/22/2025 05:28AM

We have fixed the issue where a subset of users experiencing issue with webmail.  We will continue to monitor and provide updates as soon as there is more information to share.

IDENTIFIED 4 days ago - at 08/22/2025 04:17AM

We have identified the cause of the service degradation affecting a subset of users experiencing issues with webmail. Our engineers are actively working on a fix, and Zoom will provide further updates as more information becomes available.

INVESTIGATING 4 days ago - at 08/22/2025 03:22AM

We continue to investigate the web mail issue and we will continue to provide further updates as we have them.

INVESTIGATING 4 days ago - at 08/22/2025 01:48AM

We continue to investigate the web mail issue and we will continue to provide further updates as we have them.

INVESTIGATING 4 days ago - at 08/22/2025 12:47AM

We are investigating an issue where a subset of users may experience web mail not being delivered. We will provide updates as they become available.

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