Outage in Zoom
A small subset of users may experience issues with SMS(outbound) service in US Region while using Zoom Phone and Zoom Contact Center.
Resolved Minor
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Outage Details
We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
Latest Updates ( sorted recent to last )
RESOLVED
2 days ago - at 09/14/2025 04:03AM
This issue has been fixed.
MONITORING
2 days ago - at 09/14/2025 03:43AM
We have fixed the issue with SMS(outbound) service in US Region. We will continue to monitor & provide updates as soon as there is more information to share.
IDENTIFIED
2 days ago - at 09/14/2025 02:44AM
We have detected service degradation where a small subset of users may experience issues with SMS(outbound) service in US Region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.
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