Outage in Zoom

A subset of users are experiencing issues with Workforce Management in certain US regions.

Resolved Minor
October 18, 2025 - Started about 9 hours ago - Lasted 19 minutes
Official incident page

Incident Report

We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 9 hours ago - at 10/19/2025 02:41AM

This incident has been resolved.

MONITORING about 9 hours ago - at 10/19/2025 02:24AM

We have fixed the issue where a subset of users were experiencing some issue with Workforce Management for certain US regions. We will continue to monitor and provide updates as soon as there is more information to share.

INVESTIGATING about 9 hours ago - at 10/19/2025 02:23AM

We have detected service degradation where a subset of users would be experiencing some issue in Workforce Management for few US regions. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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