Outage in Zoom
Some meeting summaries that were captured during the October 20 outage may be delayed in their delivery
Resolved MinorIncident Report
Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.
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Latest Updates ( sorted recent to last )
RESOLVED
6 months ago - at 10/23/2025 11:27PM
This incident has been resolved.
MONITORING
6 months ago - at 10/23/2025 04:09AM
The majority of the AI Companion meeting summary backlog generated during the October 20 outage has been successfully processed. We will continue to monitor and provide updates as we have them.
IDENTIFIED
6 months ago - at 10/21/2025 06:33PM
Zoom has identified a backlog of AI Companion meeting summaries that were generated during the outage on October 20 that will need to be re-processed. The team is currently estimating a maximum of 48 hours to process the backlog but updates will be shared as we have them. Summaries currently generated are not affected by this and should be processed as normal.
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