Outage in Zoom

A subset of users are experiencing issues with Inbound and Outbound calls in Israel region.

Resolved Minor
October 25, 2025 - Started about 9 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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Latest Updates ( sorted recent to last )
RESOLVED about 7 hours ago - at 10/25/2025 10:19AM

This incident has been resolved.

MONITORING about 8 hours ago - at 10/25/2025 10:04AM

Our underlying carrier partner have fixed the issue where a subset of users experiencing issues with inbound and outbound calls. We will continue to monitor and provide updates as soon as there is more information to share.

IDENTIFIED about 9 hours ago - at 10/25/2025 08:53AM

We have identified an issue with our underlying carrier in Israel region where a subset of users are experiencing intermittent issues with inbound and outbound calls. We are actively working with our carrier partner to resolve the issue. We will share the updates as soon as we have them.

INVESTIGATING about 9 hours ago - at 10/25/2025 08:36AM

We have detected service degradation where a subset of users are experiencing issues with Inbound and Outbound calls in Israel region. Our engineers are currently investigating the impact and root cause. Zoom will provide updates as soon as there is more information to share.

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