Outage in Zoom

Service Degradation Affecting ZVA Voice Agent for Non-English languages

Resolved Minor

December 15, 2025 - Started 4 months ago - Lasted about 6 hours
Official incident page

Incident Report

We have successfully identified the root cause affecting ZVA Voice Agent for Non-English languages. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

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Latest Updates ( sorted recent to last )

RESOLVED 4 months ago - at 12/15/2025 01:27PM

This incident has been resolved and the affected services have been restored.

MONITORING 4 months ago - at 12/15/2025 12:09PM

We have resolved the issue affecting ZVA Voice Agent for Non-English languages. Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED 4 months ago - at 12/15/2025 10:06AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

IDENTIFIED 4 months ago - at 12/15/2025 08:40AM

We continue to work on a fix for this issue and will provide updates as soon as there is more information to share.

IDENTIFIED 4 months ago - at 12/15/2025 07:27AM

We have successfully identified the root cause affecting ZVA Voice Agent for Non-English languages.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

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