Outage in Zoom
Service Degradation Affecting Zoom Outbound SMS in the AU Region
Resolved MajorIncident Report
We are currently investigating a service degradation affecting Zoom Outbound SMS in the AU Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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Latest Updates ( sorted recent to last )
RESOLVED
about 5 hours ago - at 12/17/2025 12:53AM
This incident has been resolved and the affected services have been restored.
MONITORING
about 5 hours ago - at 12/17/2025 12:34AM
The outbound SMS problems affecting users in the AU region have now been fully resolved. Our teams will continue to monitor the situation closely and update you on any new developments.
INVESTIGATING
about 6 hours ago - at 12/16/2025 11:50PM
We are currently investigating a service degradation affecting Zoom Outbound SMS in the AU Region.
Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.
We appreciate your patience as we work to resolve this issue.
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