Outage in Zoom

Zoom Push Notification Service’s transcription is experiencing timeouts for Zoom Contact Center and Zoom Phone.

Resolved Minor
January 05, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

We are currently investigating a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED 1 day ago - at 01/06/2026 01:35PM

This incident has been resolved.

MONITORING 1 day ago - at 01/06/2026 01:20PM

The service degradation affecting Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED 1 day ago - at 01/06/2026 09:24AM

We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.

IDENTIFIED 1 day ago - at 01/06/2026 05:53AM

We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.

IDENTIFIED 2 days ago - at 01/06/2026 02:11AM

We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.

IDENTIFIED 2 days ago - at 01/05/2026 05:25PM

We have successfully identified the root cause of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. We will provide an update as soon as more information becomes available.

INVESTIGATING 2 days ago - at 01/05/2026 03:40PM

We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 days ago - at 01/05/2026 01:40PM

We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 days ago - at 01/05/2026 11:20AM

We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 days ago - at 01/05/2026 10:23AM

We continue to investigate a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

INVESTIGATING 2 days ago - at 01/05/2026 09:25AM

We are currently investigating a service degradation of Zoom Push Notification Service’s transcription for Zoom Contact Center and Zoom Phone. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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