Outage in Zoom

Service Degradation Affecting outbound SMS service in Australia Region.

Resolved Minor
January 14, 2026 - Started about 16 hours ago - Lasted about 2 hours
Official incident page

Incident Report

We are currently investigating a service degradation affecting outbound SMS service in Australia Region. Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )
RESOLVED about 14 hours ago - at 01/14/2026 07:40AM

This incident has been resolved and the affected services have been restored.

MONITORING about 15 hours ago - at 01/14/2026 06:44AM

The service degradation affecting outbound SMS service in Australia Region has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 16 hours ago - at 01/14/2026 06:28AM

We have successfully identified the root cause affecting outbound SMS service in Australia Region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

INVESTIGATING about 16 hours ago - at 01/14/2026 05:52AM

We are currently investigating a service degradation affecting outbound SMS service in Australia Region.

Our team is actively working to identify the impact and root cause. We will provide an update as soon as more information becomes available.

We appreciate your patience as we work to resolve this issue.

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