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Outage in Zoom

Zoom AI service degradation impacting Image generation in the US region.

Resolved Minor
January 20, 2026 - Started about 13 hours ago - Lasted 16 minutes
Official incident page

Incident Report

On 1/20/2026 between 12:04 UTC to 12:15 UTC - Users might have experienced issues with Zoom AI Image generation in the US region. Our engineers mitigated the issue, this incident has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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Latest Updates ( sorted recent to last )
RESOLVED about 13 hours ago - at 01/20/2026 01:22PM

This incident has been resolved.

MONITORING about 13 hours ago - at 01/20/2026 01:08PM

On 1/20/2026 between 12:04 UTC to 12:15 UTC - Users might have experienced issues with Zoom AI Image generation in the US region.

Our engineers mitigated the issue, this incident has been resolved. Our team will continue to monitor the situation closely and keep you informed of any further developments.

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