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Outage in Zoom

Service degradation affecting Zoom phone outbound calls to Australia and New Zealand impacting a subset of users.

Resolved Minor
March 18, 2026 - Started about 1 month ago - Lasted 13 minutes
Official incident page

Incident Report

Summary AI Generated

A subset of Zoom Phone users experienced issues making outbound calls to Australia and New Zealand between 19:42 UTC on March 17, 2026 and 03:23 UTC on March 18, 2026. The service degradation was classified as minor and has been fully resolved with all affected services restored.

Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

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Latest Updates ( sorted recent to last )
RESOLVED about 1 month ago - at 03/18/2026 04:53AM

This incident has been resolved and the affected services have been restored.

MONITORING about 1 month ago - at 03/18/2026 04:43AM

Between 19:42 UTC on 03/17/2026 and 03:23 UTC on 3/18/2026, A subset of users experienced issues with Zoom phone outbound calls to Australia and New Zealand. The incident is now resolved, and all affected services are fully restored.

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