Outage in Zoom

Service Degradation Affecting Zoom Virtual Agent - Voice bot in North America

Resolved Minor

March 26, 2026 - Started about 2 hours ago - Lasted about 1 hour
Official incident page

Incident Report

Summary AI Generated

Zoom experienced a service degradation affecting the Virtual Agent Voice bot functionality in the North America region for approximately 1 hour. The incident was identified and actively worked on by the technical team. The service degradation was successfully resolved and confirmed through monitoring.

We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. We appreciate your patience as we work to resolve this issue.

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Latest Updates ( sorted recent to last )

RESOLVED about 1 hour ago - at 03/26/2026 10:41PM

This incident has been resolved.

MONITORING about 1 hour ago - at 03/26/2026 10:34PM

The service degradation affecting Zoom Virtual Agent - Voice bot in the North America region has been successfully resolved.

IDENTIFIED about 2 hours ago - at 03/26/2026 09:42PM

We have identified a service degradation with Zoom Virtual Agent - Voice bot in the North America region.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

We appreciate your patience as we work to resolve this issue.

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