Outage in Zoom
Service degradation with Zoom Contact Center smart note generation impacting a subset of users.
Resolved MinorIncident Report
Summary AI Generated
On August 11, 2026, a subset of Zoom Contact Center users experienced degraded smart note generation for approximately 27 minutes, between 13:05 and 14:30 UTC. The affected component was Zoom AIC. The incident was resolved and full service restored by 14:30 UTC.
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.
This incident has been resolved and the affected services have been restored.
Components affected
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/11/2026 03:13PM
This incident has been resolved and the affected services have been restored.
MONITORING
1 day ago - at 08/11/2026 02:48PM
On 08/11/2026, Between 13:05 UTC to 14:30 UTC, A subset of users may have experienced issues with Zoom Contact Center smart note generation.
This incident has been resolved and the affected services have been restored.
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