Outage in Zoom
Service Degradation Affecting Zoom Virtual Agent
Resolved MinorIncident Report
Summary AI Generated
Zoom experienced a 7-minute service degradation affecting the Virtual Agent's Chat and Voice Agent components. The root cause was identified, and the team worked to resolve the issue. Service was restored following the brief disruption.
We have successfully identified the root cause affecting Zoom virtual agent.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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Latest Updates ( sorted recent to last )
RESOLVED
5 days ago - at 08/17/2026 07:22PM
This incident has been resolved and the affected services have been restored.
MONITORING
5 days ago - at 08/17/2026 06:12PM
We have successfully identified the root cause affecting Zoom virtual agent.
Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.
Thank you for your patience.
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