Outage in Zoom
A subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region
Resolved MinorIncident Report
Summary AI Generated
Between 21:04 and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users in the US were unable to send outbound MMS messages. The incident lasted approximately 22 minutes before being resolved, with affected SMS/MMS services fully restored.
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
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Latest Updates ( sorted recent to last )
RESOLVED
1 day ago - at 08/14/2026 03:49AM
This incident has been resolved and the affected services have been restored.
MONITORING
1 day ago - at 08/14/2026 03:40AM
Between 21:04 UTC and 21:26 UTC on August 13, 2026, a subset of Zoom Phone and Zoom Contact Center users experienced outbound MMS failures in the US region. This issue has been resolved.
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