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Outage in Zoom

Service Degradation Affecting Microsoft Integrations due to an underlying vendor issue.

Resolved Minor
November 12, 2026 - Started 2 days ago - Lasted 1 day
Official incident page

Incident Report

Summary AI Generated

Zoom experienced a 37.8-hour service degradation affecting Microsoft Integrations, including Calendar Plug-In/Add-In, Microsoft OneDrive for Organizations, and Zoom Scheduler, caused by an underlying third-party vendor issue. Zoom coordinated with the vendor throughout the incident to develop a fix. The affected services were fully restored on November 14, 2026.

We have successfully identified the root cause affecting Microsoft Integrations due to an underlying vendor issue. Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made. Thank you for your patience.

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Latest Updates ( sorted recent to last )
RESOLVED about 8 hours ago - at 11/14/2026 09:12AM

This incident has been resolved and the affected services have been restored.

MONITORING about 8 hours ago - at 11/14/2026 08:56AM

The service degradation affecting Microsoft Integrations has been successfully resolved.

Our team will continue to monitor the situation closely and keep you informed of any further developments.

IDENTIFIED about 11 hours ago - at 11/14/2026 06:24AM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED about 17 hours ago - at 11/14/2026 12:00AM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED about 23 hours ago - at 11/13/2026 06:00PM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 1 day ago - at 11/13/2026 12:00PM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 1 day ago - at 11/13/2026 08:00AM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 1 day ago - at 11/13/2026 04:02AM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 1 day ago - at 11/12/2026 11:54PM

We continue to work with our underlying vendor affecting Microsoft Integrations.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

IDENTIFIED 2 days ago - at 11/12/2026 07:24PM

We have successfully identified the root cause affecting Microsoft Integrations due to an underlying vendor issue.

Our team is actively working on a resolution, and we will keep you informed with timely updates as progress is made.

Thank you for your patience.

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